ACTUM Beauty Help Centre
If you have questions, we compiled a list of our most popular questions below. If you still need help or can't find an answer, simply get in touch with us. Our team is here to help!
Frequently Asked Questions (FAQs)
How does the ACTUM™ LED Lip Beautifier work?
In just 3 minutes per day, the ACTUM™ LED Lip Beautifier bathes your lips in red infrared light.
It's powered by the same safe LED technology used in professional facials to boost natural collagen and blood flow.
This gentle energy boosts your lips’ own repair process, smoothing fine lines and giving you plumper, more radiant looking lips.
No creams, gels, or needles required!
When will I see results?
Most people notice smoother, plumper lips after just three weeks of daily 3-minute use. Your results may vary, however we offer a 60-day guarantee to ensure you're happy with your ACTUM™ LED Lip Beautifier!
How often should I use the ACTUM™ LED Lip Beautifier?
We recommend you use the ACTUM™ LED Lip Beautifier for 3-minutes daily. Use for at least 3 weeks consistently for best results.
How do I use the ACTUM™ LED Lip Beautifier?
- Put the ACTUM™ LED Lip Beautifier
in your mouth, and let it rest while facing your lips - Press the power button on top. No need to adjust any settings.
- Relax for 3 minutes while the built-in timer runs your treatment.
- The device shuts off automatically when finished.
No gels, no mess, no timers needed.
What's in the box?
Here's what's included in the box:
- 1 ACTUM™ LED Lip Beautifier device
- 1 mouth piece
- 1 USB-C charging cable
- Quick start instructions and care guide
Shipping & Delivery
How long until my order is processed?
We process orders within 48 - 72 hours, ensuring your items are packed with care and ready to ship as quickly as possible.
When will my order arrive?
Delivery can take up to 14 business days, depending on your location. On average our deliveries arrive in 10 days.
We'll keep you updated every step of the way with tracking details once your order ships.
Will I get tracking details?
Once your order is processed, we'll provide you with tracking details. Our goal is to keep you informed every step of the way!
How much does shipping cost?
Shipping will be calculated at checkout. All orders over $75 are eligible for free shipping.
Orders & Payments
How do I cancel my order?
If you changed your mind and want to cancel your order, please reach out to us as soon as possible.
We process orders quickly, so cancellations are time-sensitive. Reach out to support@youractum.com
What if I entered the wrong address?
If you entered in the wrong address, there's a small window before your order gets processed.
Please reach out to us at support@youractum.com as soon as possible. Our team can update the shipping address on your order.
What are my payment options?
You can chose to pay using a credit or debit card with any of our trusted payment partners.
We accept the following payment methods:
- Visa
- Visa Debit
- MasterCard
- American Express
- Discover
- UnionPay
- Google Pay
- Apple Pay
We currently do not offer installment payment plans.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not, we offer a 60-day return policy for peace of mind.
Terms & Conditions
Customers should carefully read our Return Policy before initiating a refund. We do not provide a return label or pay for return shipping.
If you have questions about our return policy, reach out to support@youractum.com
What is your exchange policy?
We accept exchanges, however only for unopened and undamaged products. If you'd like to initiate an exchange, please reach out to support@youractum.com
Note that we do not provide a return label or pay for return shipping on exchanges.
Still looking for help?
Simply get in touch, and one of our team members will help as soon as possible.